Idylum » pay-per-byte http://www.idylum.com Breathing Life Back into the Web Tue, 08 Nov 2011 04:18:25 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Well Shucks, AT&T Apoligizes for C&D Threat http://www.idylum.com/2010/06/03/well-shucks-att-apoligizes-for-cd-threat/ http://www.idylum.com/2010/06/03/well-shucks-att-apoligizes-for-cd-threat/#comments Fri, 04 Jun 2010 02:27:13 +0000 Jordan http://www.idylum.com/?p=209

I don’t think AT&T likes bad press. The story reported earlier concerning Girogio Galante’s being threatened with a Cease & Desist letter has concluded with an AT&T senior VP contacting Galante and providing a sincere apology.
Here’s what AT&T has officially released:

We are apologizing to our customer. We’re working with him today to address his questions and concerns. This is not the way we want to treat customers. From Facebook to significant customer service channels, AT&T strives to provide our customers with easy ways to have their questions addressed. Because of this incident, we are reviewing our entire process to ensure a situation like this does not happen again.

Giorgio says he’s still leaving AT&T and switching to the Evo 4G on Sprint’s network. Hopefully for him they aren’t the first to jump on the pay-per-byte bandwagon.

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